Privacy and Security
TraveLime.com is a specialized only on travel services website.
And all the information that we receive from you is used barely
for the search and reservation purposes. We also do not require
from you any information that is not necessary for the current
travel reservation operation purpose. We are not selling or
transferring in any way your information to third-parties except
the cases where it is absolutely necessary to proceed, such as
contacting the airline to place a reservation upon a flight or
transferring your personal details as a visitor to a hotel to get
a room booked. There are no other ways we could send your personal
information to.
We appreciate your privacy. That is why we would like to
explain a little bit more detailed whoat we actually do to protect
id. This information applies to all the forms and other means of
collecting of your personal information at our site. You can see
the link to this description almost on every page in the menu on
the left.
- Customer Information Usage
TraveLime.com keeps the
collected information. We do not give this information to any
third-parties except the cases described in this note.
- General Information - Details and Purpose
- TraveLime.com can be gathering
and storing the information about your site-visits. This
information does not identify you as a concrete personality. In
other words, based on this informatio we could make up some
statistics like – visitors per day or most frequntly
visited site-areas – and publish this general information
at our site or even give it to third-parties without any specific
information about any person.
- Our web-site back-end system
constantly calculates statistics about the visited pages again
without any personal or identifying information. This is done for
QA and improvement purposes.
- TraveLime.com does not try to influence children. We do
not collect any personal information about children at our
website.
- Individual Information - Details and Purpose
- First name, last name, email,
physical address, phone and fax numbers,credit card number, it's
expiration date and billing address. This is a list of details
that we need to process your reservation. Once again, we do not
transfer this information to third-parties or elsewhere outside,
except those cases when it is necessary to complete your
reservation or order.
- Your contact information is
used to notify you if there would happen any difficulties,
changes or unexpected circumstances concerning your reservation
or order. For example, some companies still issue paper tickets
and those should be mailed to you. And after all, the more ways
to contact you we possess, the better is the processing and
service to you.
- TraveLime.com also uses the information you provide about
yourself in order to make the website more usable and friendly.
We are trying to understand how we could do our service better
for you, without disturbing your privacy. It is possible that we
will ask you for the information about your travel interests.
This information could help us to build more interesting travel
offers and suggestions, but such kind of information is always
optional.
- Newsletter - Details and Purpose
- Email address is needed to
receive our newsletter in case you wish to receive it.
- First name and last name are
optional and are used only to personalize the greeting.
- You can always unsubscribe to our newsletter by sending a
short unsubscription request to newsletter@travelime.com.
- Surveys - Details and Purpose
- We perform sometimes customer
surveys which are completely voluntary. Such surveys can contain
questions about more detailed personal information and
preferences. This information is to be used purely in determining
of needs and preferences of our customers to improve our services
and our web-site for you.
- You are surely under no
obligation to take part in such surveys, so you are always free
to decide whether to take part or not. And we could even offer
sometimes some bonuses for those who has expressed his wish to
take part in such a survey. The information that could be
collected during such a survey may be various, like for example:
travel preferences, travel experience, average travel spendings,
age, gender.
- We could also need your contact information in case we
would offer a bonus for our survey to enable us to contact you
concerning the details on prize acquisition.
COOKIES
Cookies are small files stored on your computer
containing information that we need to identify you as a
site-visitor. We use both session ID and cookies. The session ID
is destroyed once you close your browser. A cookie is a small text
file stored on your hard drive for an extended period of time.
Persistent cookies can be switched off using the controls of your
browser.
Cookies are not supposed to be used in any ways with your
personal information.
Advertising
A cookie may be placed on your hard drive by our
third-party advertising companies. These companies use statistics
methods about your visits to our and other websites in order to
provide advertisements about travel-related topics and services
that you may be interested in. The information they collect does
not include your personal information. The third-party advertising
companies may also implement and deploy a technology that could be
used to measure the effectiveness of advertisement. This is
primarily achieved through the usage of a Web beacon (a
single-pixel GIF), which is placed on our site to collect
anonymous information. They may use this anonymous information
about your visits to this and other sites in order to provide
advertisements about goods and services of potential interest to
you. And in this case no personally identifiable information is
collected. The information is totally anonymous and does not link
your online activity to you as person.
Log Files
We use IP address-logging to analyze visitor
region locations, track anonymously users' movements, and gather
demographic information for statistical use. IP addresses are not
mapped against any personal information.
SHARING
Legal Disclaimer
Although we make many efforts to
protect your privacy, we may be required by law to present the
information you have provided in obtaining our travel products or
services. We may also disclose information against someone who
poses a threat to our or customer's interests or whose activity
could result harm to others. Also, it may be required for us to
provide customer information to third parties, such as credit card
companies, for the purpose of resolving disputes that may come up
in the normal operational process.
Third Party Intermediaries
TraveLime.com uses an outside
credit card processing supplier and bank check processing company
to receive payment from the customers for the ordered services.
These companies do not share, store or use personal information
for any secondary purposes.
Suppliers
TraveLime.com transfers the information about the
ordered via our site travel to the suppliers who are to perform
your travel reservation. We offers travel products from hotel,
airline, car rental and other suppliers that are reputable and
serious companies, but we have no influence on these suppliers
concerning the usage or disclosing of your information without
your permission. Therefore, there is a possibility for you to
review the information privacy policies of the travel suppliers
whose products you could purchase on our website. Also these
travel suppliers may also get in contact with you if necessary to
receive additional information about your reservation.
TraveLime.com will occasionally share statistical information
with our service providers. Such aggregated information does not
contain any personal information and is purposed to develop
featured programs and content that could be interesting to the
website visitors
Statistical Information (non-personal information)
TraveLime.com can share collected aggregated
statistical information with our advertisers.
Links
This site may contain links to other sites. Please be
aware that TraveLime.com is in not responsible for the privacy
policies of other sites. Please be aware of the possible change of
Privacy Policy when changing from our site to another. You could
probably have the possibility to read the privacy statements of
those sites. The present privacy statement applies only to
information collected by the TraveLime.com website.
- CHANGES AND NOTIFICATION
TraveLime.com is able to change
this Privacy Statement. In such case the changes will be posted in
this document so that it will be accessible to our visitors. If we
would make a decision to use in some different way the already
collected personal information you will be notified by email. You
would be then able to decide to allow or disallow the altered
usage method of your information.
- CORRECTIONS/UPDATES OF THE PERSONAL INFORMATION
If any personal information (such as phone, email or postal address)
would change or if a customer is no longer willing to use our
service, there is a possibility to update the user's information.
This can be done via email to our Customer Support at
support@travelime.com.
- CONTACT INFORMATION
For those visitors of our site having any questions or suggestions, feel free to contact us at:
Email: Customer Support <support@travelime.com>
For those customers who have travel inquiries or any reservation questions, please contact our travel services supplier at
his Postal Address:
10440 North Central Expressway
Suite 400
Dallas, Texas 75231
USA
This Privacy Statement is effective as of December 22, 2006
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